Monday, July 11, 2011

Outdated Website and Recommendations

Respected Madam,
I have been observing the PUE website from day one. The web page does not look good and the contents of the webpage are obsolete. After your good self resuming the charges of PU Board some of the improvements are being seen by the viewers of pue website. but the website lacks the following basic things and I strongly demand to redesign website along with the Qualitative contents. I have culled out the basic contents of a government department's website. For your reference I have given them here. Please go through them and try to implement them while redesigning the website.

The PUE website suppose to contain the following:

Government of Karnataka Emblem, if any, with National Emblem of India

_ Ownership Information either in Header or Footer

(e.g. This Website belongs to Department of Pre University Education, Government of Karnataka, India)

_ All Government Websites must provide a prominent link to the National Portal of India (http://www.india.gov.in and other important pages of citizen interest

Content on all Government Websites could be classified under the following categories:

_ Primary Content

_ Secondary Content

_ Tertiary Content

Primary Content

_ About Us: may describe the owner Department with the

following information

- Profile

- Mission/Vision Statement

- History/Background

- Department/Divisions/Wing/Cell

- Role/Functions/Responsibilities/Activities

- Agencies under the Administrative Control

- Organizational Structure

- Who’s Who

Documents/Reports: The following list gives an ideas of the

variety of Government documents that can be covered under

this section:

- Public Documents

- Annual Reports

- Budget Documents

- New Policies

- Guidelines by Government

- Citizen Charters

- Acts/Rules and Notifications

- Survey Outcomes / Reports

- Statistical Reports, etc.

Tenders: All the tender notifications should be uploaded on the single entry Tender Portal for the Government (http://www.tenders.gov.in ), which is a one-stop source for tenders of various Government Departments.

(Refer CVC Guidelines for tender information at the website http://www.cvc.gov.in)

Again in Primary content one must distinguish the following:

Long Term Value Short Term Value

About the Department News

Acts & Rule Tenders

Programmes & Schemes Announcements

Documents Recruitments

Forms

Services

Directories

Circulars & Notification

Sectoral Profile

Regional Profile(DD Offices, etc)


Secondary Content

Audience Specific Views Announcements

Special Interest Group Events

Spotlight Advertisements & Banners

Greetings Related Links

Media Gallery

Tertiary Content

About The Portal Registration

Help Terms of Reference, Privacy Policy

General Feedback

Content Contributor, Source &

Validity

Content Specific Feedback

Quality of Content

_ Content Packaging with Citizen Orientation

_ Content Authenticity, Accuracy and Currency

_ Content Contribution, Moderation & Approval Policy (CMAP)

_ Content Review Policy (CRP)

_ Content Archival Policy (CAP)

_ Standard / Terminology and Placement of Terms

_ Simple Language…Free from Errors

_ Multilingual Versions

Website Design

_ Visual Identity

_ Page Layout

_ Graphics & Images

_ Typography, Fonts

_ Colors

_ Audio / Video / Animations

_ Navigation Schema

_ Consistent Navigation

_ Site Map

_ Site Search

Website Development

_ Developed Website using Content Management

Software (CMS)

_ Markup Language

_ HTML 4.01, XHTML 1.0, XML 1.0

_ Visit the website of W3C at http://www.w3c.org

_ Cascading Style Sheets

_ Visit http://www.w3.org/style/CSS/.

_ Scripting Languages

_ Windows Platform or Linux Platform

_ Server side scripting language – PHP, JSP, PERL & ASP whereas

Client site scripting language – JavaScript, Jscript

_ Database under windows – MS SQL & Oracle Whereas Database

under Linux - MySQL and Postgre SQL

_ File Formats

_ Graphics & Multimedia Files

- JPEG, PNG and GIF

_ Documents

- HTML Format or PDF, RTF

_ Web Accessibility

_ W3C’s Web Content Accessibility Guidelines (WCAG 2.0) may

be seen at http://www.w3.org/WAI/

_ Web Application Security

_ Visit CERTIn’s website for Web security issues at

http://www.cert-in.org.in

_ Security Audit from empanelled agencies

_ Validation & Testing

_ Websites should be validated and tested with automatic tools

and human review.

_ Test with multiple browsers and different version of browsers

Website Promotion

_ Search Engine Optimization

_ Website should rank in first five

_ URL should become integral part of address of the

Department

_ All Press Release/Advertisement/Notification from the

Departments should include URL

_ Email Signature

_ Banner / Link Exchange

Website Management

_ Nominate Web Information Manager

_ Overall responsibility/ ownership of website

_ Constitution a Team if needed

_ Role of Web Information Manager (Team)

_ Formulate & Maintain Policies

_ Ensure Compliance with Policies

_ Ensure Compliance with Guidelines

_ Website Monitoring Plan

_ Website Maintenance Tools

_ Periodic Review & Enhancement

It is hoped that these guidelines shall facilitate improvement in existing websites and form the foundation for new Indian Government websites to

Become Usable ,User-Centric, Up-to-Date.


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